Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, connect social media platforms, schedule posts, and use our Service. This includes:

• Email address and password
• Social media account credentials and access tokens
• Post content, images, and scheduling data
• Usage data and analytics
• Device and browser information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Schedule and post content to your connected social media accounts
• Generate analytics and performance reports
• Send you technical notices, updates, and support messages
• Respond to your requests and questions
• Detect and prevent fraud and abuse

3. Social Media API Usage

We use official APIs provided by Instagram, Twitter, and Facebook exclusively for scheduling and analytics purposes. We only access information necessary to provide our Service and never share your social media data with third parties for advertising or other purposes.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. Social media access tokens are encrypted at rest. We implement appropriate technical and organizational measures to protect your personal information.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in operating our Service (under strict confidentiality agreements)

6. Your Rights and Choices

You have the right to:

• Access and download your data
• Correct inaccurate information
• Delete your account and data
• Disconnect social media accounts at any time
• Opt-out of promotional communications

7. GDPR and CCPA Compliance

We comply with GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act) requirements. Users in the EU and California have additional rights regarding their personal data.

8. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze Service usage. You can control cookies through your browser settings.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymize your data within 30 days, except where required by law.

10. Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service.

12. Contact Us

For questions about this Privacy Policy or our data practices, please contact us at privacy@Lexi.com.